Frequently Asked Questions
Are you licensed? Bonded? Insured?
Yes. We are fully insured, including Workman's Comp, bonded, and licensed as Tree Experts, Applicators and MHIC.
What commitment have you made to being environmentally responsible?
In a word, deep. We invite you to learn more about our commitment.
What sort of warranty or guarantee do you offer?
We stand behind our materials and craftsmanship. For more information, please see our guarantee.
Who will return my call/email? When?
One of our account managers will contact you to schedule a meeting, typically within 2 business days. Find out more about our process.
Is there a charge for this visit?
There is not.
When will you begin my project?
This will vary based on the scope of your project, materials required, and existing scheduling commitments. Once we’ve agreed to move forward, we will make every effort to work around your preferred timeframe, weather permitting.
How long will my project take?
We undertake projects requiring anywhere from hours to weeks to complete. Your account manager will help you to estimate timeframe during the proposal process, and understand the impact of factors like material orders, and weather.
When should I contact you about my project?
We suggest that you contact us during the winter months to discuss maintenance, tree work, stone work, design, and irrigation. Irrigation startup and gutter cleaning might be discussed in the spring. Summer is a good time to talk about annuals and design in preparation for the fall planting season. Annuals, again, are appropriate to consider during the fall, as are snow removal, gutters, core aeration and over seeding and irrigation winterization.
I’m considering a sprinkler system. Is it efficient?
A sprinkler system is more efficient than manual watering - delivering the precise amount of water needed in each lawn or garden area. It may also help you to conserve water - eliminating runoff from over watering and preventing hoses and sprinklers being left on by mistake.
How will I know which sprinkler system is right for my property?
The right system will keep your property looking its best, by delivering consistent watering. We will work with you to design the right system for your property’s specific needs – from equipment, to patterns to backflow prevention.
Yes. We are fully insured, including Workman's Comp, bonded, and licensed as Tree Experts, Applicators and MHIC.
What commitment have you made to being environmentally responsible?
In a word, deep. We invite you to learn more about our commitment.
What sort of warranty or guarantee do you offer?
We stand behind our materials and craftsmanship. For more information, please see our guarantee.
Who will return my call/email? When?
One of our account managers will contact you to schedule a meeting, typically within 2 business days. Find out more about our process.
Is there a charge for this visit?
There is not.
When will you begin my project?
This will vary based on the scope of your project, materials required, and existing scheduling commitments. Once we’ve agreed to move forward, we will make every effort to work around your preferred timeframe, weather permitting.
How long will my project take?
We undertake projects requiring anywhere from hours to weeks to complete. Your account manager will help you to estimate timeframe during the proposal process, and understand the impact of factors like material orders, and weather.
When should I contact you about my project?
We suggest that you contact us during the winter months to discuss maintenance, tree work, stone work, design, and irrigation. Irrigation startup and gutter cleaning might be discussed in the spring. Summer is a good time to talk about annuals and design in preparation for the fall planting season. Annuals, again, are appropriate to consider during the fall, as are snow removal, gutters, core aeration and over seeding and irrigation winterization.
I’m considering a sprinkler system. Is it efficient?
A sprinkler system is more efficient than manual watering - delivering the precise amount of water needed in each lawn or garden area. It may also help you to conserve water - eliminating runoff from over watering and preventing hoses and sprinklers being left on by mistake.
How will I know which sprinkler system is right for my property?
The right system will keep your property looking its best, by delivering consistent watering. We will work with you to design the right system for your property’s specific needs – from equipment, to patterns to backflow prevention.
